PROFILE
JOBS + PROJECT EXPERIENCE
I’ve worked in various types of graphic and web design environments and roles. I take each experience to make the next better, continually learning the current technology and trends.
Nothing beats first-hand experiences, learning the nuances of different work cultures, techniques and processes. The best part is meeting individuals that you’ll never forget; and learning what type of career activities make design enjoyable and effective.
In these work environments, I’ve had the chance to interact with different types of customers/clients and had an opportunity to experience different ways of approaching projects.
See current and past portfolio pieces.
Check out the list of highlighted project experiences, organized by employer (or contract). View a few Verizon Superpages.com customer testimonials.
Designer / Technologist; Senior Designer/Art Director
Enhanced digital and print needs for MCM and their clients, including bids and projects.
Designer / Technologist (12/2016 – Present)
Design print and digital deliverables for company marketing/visibility as well as external architecture and planning projects. Maintain, upgrade, and enhance technology and communications infrastructure.
Senior Designer/Art Director (1/2012 – 12/2016)
Conceptualized, developed, refined, and executed design thinking. Producing digital and print graphic material for marketing, bids, and projects. Communicated across teams to effectively organize, create, and deliver intricate pieces, including food packaging, wayfinding signage, branding, illustrations, print advertisements, web, video, character development, and 3D visualization.
KEY ENGAGEMENTS:
- Nuts and Berries project/2013 Food Packaging
- RFP, Bids and Projects/2013 – 2016 Graphic Support
- Kahramaa Awareness Park (KAP)/2013 – 2015 Lead graphic designer on museum exhibits.
- Garfield World Children’s Center/2016 Artwork + Designs
Museum: Exhibits, Interior, and Signage
Developed, designed, and provided art direction for Kahramaa Awareness Park in Qatar. Created visuals for print, digital, and interactive pieces, including augmented reality, videos, interior, and signage. Storyboarded and oversee the development of animations and interactive lessons/games and kiosks. Collaborated with teams in the USA, China, and Qatar. Completed 15% under budget and ahead of schedule.
Websites/Online Presence
Oversee design and technology, including domains, hosting, and maintenance. Reduced costs by 56%, speeding site loading time by 400% via identifying issues and initiating solutions. Currently, brand redesigning, enhancing website technologies, consulting with stakeholders, and collaborating with Beijing teammates.
Web Design Consultant
Provided web design expertise for the Government Group at AECOM
AECOM’s Government Group hired me to update their presence on AECOM’s corporate intranet and public facing internet. AECOM was on a new CMS system, which I got a chance to contribute during the planning and implementation of it.
As a consultant, I had the opportunity to engage with the Government Group, Web Services and Corporate Communications. Consulted at the Director/VP-level on branding and information architecture best-practices.
Dependent on the CMS training provided by the company, I applied what I learned in Vignette, to update the group’s presence in an organized manner, adhering to brand and web style guides.
Full-time Senior Web Designer
AECOM acquired Earth Tech July ’08. I transitioned into the Corporate Communications group from Creative Services.
Below is a list of highlighted business groups that I worked with or was part of at AECOM.
- Part of 2009 Corporate Intranet Development Team
- Corporate’s Welcome to AECOM site for new employees
- Corporate Communications Email Team
- Corporate Communications/Human Resources
- Visual graphic design and layout projects for the intranet
Part of 2009 Corporate Intranet Development Team
As one of the web designers, my role focused on the visual interface design. In this team setting, I created the look and feel for AECOM’s new intranet, adhering to wire frames, existing front end code, third-party’s back-end capabilities and current intranet branding, reflecting the voice of the project requirements, the brand and the stakeholders.
Designed and got approval within an extremely tight deadline.
Corporate’s Welcome to AECOM site for new employees
In a role of web designer, I worked within a partly-CMS developed site by IO Media Labs in a .net environment. AECOM took maintenance internally, including new welcome sites development specific to audience.
I worked closely with Corporate IT Web Services and Corp Comm to learn the new environment, update content and create additional sections in a highly time sensitive situation, based on site’s style guide and company branding.
Corporate Communications Email Team
Contributed to the research and recommendations for the corporate email communication process: creation, templating, management and distribution, along with branding, considering cost, usability and audience load.
Corporate Communications/Human Resources
Modified existing human resource communications to be placed online, ie. web banners for employees throughout company.
Various business groups within company
Involved in visual graphic design and layout projects for the intranet, maintaining company and site’s style branding.
Full-time Senior Web Designer
Corporate Creative Services
AECOM acquired Earth Tech July ’08
Working in-house, the customers are basically the business groups or teams that I worked on projects with or for.
Within the Creative Services group at a global environmental engineering firm (~8,000 employees), I had the opportunity to work with various business groups within the company, serving in different capacities, related to web/graphic design for online applications, adhering to the company’s style guide.
Engaged in intranet & internet projects with business groups, I collaborated and formed good relationships with global Web Services team and fellow designers for graphical/technical work.
Below is a list of highlighted groups and projects that I worked with or was part of at Earth Tech.
- Part of 2008 Earth Tech to AECOM Transition Team
- Part of 2007 Corporate Intranet Development Team
- Corporate Communications
- Business Technical Lead capacity with corporate groups
- Graphical/Technical Resource
- Support groups’ internal digital communications
- Web site development
- Creative Services Senior Web Desginer
- Print On-Demand Technical Go-to
Part of 2008 Earth Tech to AECOM Transition Team
Working with Corporate Communications, Creative Services and Web Services, prepared public facing web site and intranet areas to reflect and introduce AECOM as the parent company, updating branding and information. In coordination with public facing announcement, internal and external corporate information were updated seamlessly, successfully meeting communication deadline.
Part of 2007 Corporate Intranet Development Team
In the role as Web Designer, modified the application’s default styles and web parts to reflect Earth Tech’s branding, creating the new intranet’s look and feel, within a fast time line. Learned, understood and researched the application, swiftly, to accomplish goal and meet corporate’s deadline.
Corporate Communications
Did continuous work with the legacy, “new” intranet of 2007 and public facing website with different members of the Corporate Communications team.
- Worked weekly with Internal Communications Director with news imagery for “Feature Articles”.
- Updated Corporate Communications intranet area.
Corporate groups, such as Human Resources, Safety, Health & Environment, Policies and Procurement, Ethics, some Federal groups
In a Business Technical Lead capacity, helped intranet site owners develop new sites, providing technical solutions, facilitating content layout and updating information.
Intranet Site Owners throughout company
As a Graphical/Technical Resource, created documentation & held online training sessions (hands-on support), sometimes utilizing real time support online by sharing customers’ screen.
Various groups within company, including Technical and Government groups
Support groups’ internal communications with email newsletters & announcements; templates & custom layouts.
wpt.com and AWWarf public web sites
- Write “project web site” scope of work; timeline, milestones and pricing agreements.
- Consult web designers for coding and web environment build out.
-
- wpt.com (Water & Power Technologies)
Web Site Redesign – Enhanced WPT’s online presence by designing a site closer to Earth Tech’s and WPT’s branding, promoting a professional and reliable company. This helped in WPT’s acquirement during the divestiture.Responsible for all phases of project website development; project manage, site architecture, wire frames, look & feel, build, collaborating with designers for comps and production. Maintain relationship with WPT’s Sales Director.
- wpt.com (Water & Power Technologies)
- AWWarf project in Massachusetts
New Web Site DevelopmentA public web site for a “multi-organization project” testing hormone levels in the Massachusetts.’ water. It also posts findings for secure viewing internally.
-
Creative Services Department
- Externally, set up department site for project-related presentations and secure approvals, including hosting solutions for internal groups.
- Internally, set department’s intranet area to promote capabilities and services, posting branding material resources.
CGX Print On-Demand Technical Go-to
Part of Creative Services’ team. Helped coordinate the technical and user experience between CGX 3rd party vendor and our Corporate Communications team. Served as technical support for marketing customers using the system.
Contract to Full-time Web Specialist
Part of iCare Team
I’ve collected “Raving Fan” testimonials from customers I’ve helped out, while providing hands-on service as a contractor-to-full-time Web Specialist at Verizon’s iCare Team, for Verizon Superpages, an online business directory.
Verizon Superpages.com focused on high customer satisfaction in product and service.
What I did and my relationship with customers
I helped out small to medium size business owners
- create + maintain web sites
- defining content
- organizing information
- visually designing web layout
Superpages partnered with a 3rd party which enabled the web specialist to design sites on a CMS type environment, allowing customers to also update their sites independent of the web specialist, after set-up design.
As a web specialist, I
- encouraged business owner engagement
- initiated content gathering
- content developed (imagery and text)
- web design
- provided custom web features, outside of the CMS system
- diving into hand-coded HTML, CSS, some javascript and flash
- set up search engine optimization (SEO) for crawlers
- keywords
- descriptions
- SEO friendly copy
- showcased business to stand out amongst others in the directory
- recommending features
- custom
- CMS provided
Raving Fan Testimonials Collection
Verizon Superpages.com’s iCare unit received messages from customers and colleagues. The iCare team would share these messages as “Raving Fan” certificates.
Getting these messages were positive and delightful, especially knowing that we could help and form great professional relationships.
Click the Customer below to read their message.
- Michelle Doran from The Dog House 2006
- Mercy S. Dela Cruz from Ephemeral Epiphany Video Production
- Joey Burris from Burris Insurance Agency
- Elisa Zaccarino, Verizon Sales Representative
- Michelle Doran from The Dog House 2005
Michelle Doran from The Dog House
Elaine,
(the customer, sent an email yesterday stating a company was soliciting web related business from her.)
thank you for your honesty and effort! I am with xxx*, and I like it because I can choose a budget cap that suits me, it’s quite affordable. I had a feeling that this wasn’t a service I needed, and I also did not appreciate their hard-sell approach. Next time they call I will tell them I am indeed getting very good service for the monthly fee I already pay to my website provider! You’re the best! You deserve a raise!
Michelle Doran
The Dog House
1-26-06
* other company name anonymous.
Mercy S. Dela Cruz from Ephemeral Epiphany Video Production
I am very much impressed by the service that I have been receiving from your company. I’d like to take this moment to recognize Elaine Nimo, particularly, who have made my experience to do business with Verizon a very pleasurable one. My friends and family are impressed and constantly compliment me on my website. My response to them is often, “My webmaster from Verizon is really good.” All revisions I have requested for my website have been addressed in practically the same day, with explanation and assurance that they will be completed. In addition, she truly is an excellent communicator. I appreciate the time that she takes to return my calls as soon as possible and her speedy reply with great detail to my e-mails. Again, I wanted to express my appreciation for such a wonderful experience. Elaine’s attentiveness and hard work coupled with kindness and professionalism is a magnificent reflection on your company’s image. With this, I hold no hesitation in telling my family and friends about the service you provide. I truly am lucky to have her as my web designer/master.
Sincerely,
Mercy S. Dela Cruz, Owner
Ephemeral Epiphany Video Productions
www.ephemeralepiphany.com
1-19-06
Joey Burris from Burris Insurance Agency
Thank you so much for your help. You did a great job fixing the website. And more impressive is you did a great job with putting up with me and all my requests. Now You – GO GET YOUR RAISE/You earned it on this one.
Joey Burris
Burris Insurance Agency
6-10-05
Elisa Zaccarino, Verizon Sales Representative
She called to follow up on her customer, American Coin & Currency, and wanted to make sure to pass on to Elaine how pleased the customer is with their website and what a great job she did!
Elisa Zaccarino
Verizon Sales Representative 5-24-05
Michelle Doran from The Dog House 2005
Elaine,
I Love It! You Deserve A Raise!
Thank you so very much… it’s such an improvement!
Michelle Doran
The Dog House
5-6-05
Full-time Web Designer to Art Director
High profile clients for major web projects
It was a great experience to work on high-profile client projects, from marketing advertisement banners and landing pages to major website development, in a team setting. I had the chance to contribute to some RFP work (Request for Proposal) and aiding the creative director in a graphic design capacity.
Web Designer
My Web Designer life really began at Apollo. In that role, it was common to work on-site maintenance and new site production, working directly within the code using BBEdit for HTML & CSS and Photoshop & Illustrator, along with some Flash.
Art Director
As time unfolded, I had the chance to work on projects as an Art Director. It was typical to create “look and feels” and site style guides for new site development, creating its visual brand.
Depending on the client, the site’s brand followed an existing style guide. Print material, like brochures or newsletters, accompanied web projects, which I did as well. I was happy to touch the tangible/print side of graphic design in an interactive agency.
Below is a list of high-profile clients that I have done projects for, working as a full-time Web Designer / Art Director at Apollo Interactive in Culver City, CA.
Anchor Blue/Millers Outpost
Avery Dennison
Bank of the West
Buffy the Vampire Slayer
Canyon Beachwear
Carole King
Century-National Insurance Company
Chase Design Group
Christermon Foundation
Circus Circus – Las Vegas
Circus Circus – Reno
Contessa Food Products
Cook Inlet Energy
Dawson’s Creek
East West News Bureau
Easton Sports
Excalibur
Excalibur Online Store
GAM Products, Inc
Hello Mabel
Jack in the Box
Johnny Rockets
Kids’ WB!
Los Angeles Sports Council
LG InfoComm U.S.A., Inc.
Mandalay Bay
Memorex
Microtherapeutics, Inc.
Monte Carlo
Monte Carlo Online Store
Motor City Casino
North American Travel
Journalists Association
Original Tommy’s
Pala Casino
Pardee Homes
PIHRA
Public Storage
Pure Energy Corporation
Roland Corporation U.S.
RT-SET
Ryland Homes
Silver Legacy
Simpata
Transamerica
Travelworld Magazine
VISX
Watters & Watters
The WB Television Network
West Coast Life
Wolfgang Puck